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Resolved Question

Samsung D8005 does not appear om samsung remote app

by Mar 10, 2012 12:42AM PST

Hi!

Im having a terrible problem connecting my Samsung Galaxy S WiFi 5.0 note with my UE40D8005 Samsung LED-TV.

This is my data:
Both devices are connected wirelessly to my Netgear WGT624 V3 router. I can surf the Internet on both devices and youtube, etc works very well on the smart hub in the TV.

However, when I start the remote app on my samsung note I can press REFRESH a hundred times but my TV never appears on my note.

I have also tried the samsung remote app on IPhone with the same negative result.

Does anybody experience the same probs?

I have switched ON network remotecontrol in TVsettings.

I'm using WPA2 for router-security. I switched OFF the security and could get the remote app work once but not again. I have tried WEP, WPA as well.

Please, Samsung, help me out. I received my samsung galaxy s wifi 5.0 when I purchased the TV so I guess it should work.

Sincerely,

Henrik

Discussion is locked

henke1975 has chosen the best answer to their question. View answer
3 Posts
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Best Answer

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Sounds proper.
by Forum moderator Mar 10, 2012 12:49AM PST

As I read http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000038204.pdf I see many mentions of the firewall.

Today's users are often put off by configuring that but it sounds as if it is blocking too much. Have you considered letting things through the firewall?

I usually turn it off as no one will pay for a deep analysis of which ports and protocols are to be let through. And that it's more a marketing thing than any real protection.
Bob

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Tried closing firewall etc. no luck!
by henke1975 Mar 11, 2012 3:11AM PDT

Thanks for your answer. However, I have tried to switch the SPI Firewall (on router) off and I have also tried to open NAT filtering. No luck at all.

Coult it be that my router is too old? The latest firmware update was from 2008.

I would love to use this app.

Is the Samsung employee still reading this forum?

Help would be surely appreciated!

/Henrik

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There can be more than the firewall.
by r. proffitt Forum moderator Mar 11, 2012 5:00AM PDT

Another new feature (2008 had these too!) was CLIENT ISOLATION. I can't guess if that was in the settings.

Since I can't see all the settings of the router, I am left to guess the usual. As to the Samsung employee I think they are on travel but they can not offer advice on your network. We know there is a lot of things we get to configure to integrate networks but IN MY OPINION the entire industry failed to deliver a system that would work for the home user.

I'm not talking about those that will dive in and make the changes, update firmware. I'm talking about those that can operate a toaster. Plug, add bread, press the button and make toast.

Today's industry went with a very complicate system. This is just one of the results.

--> Oh, if I try this on a cell phone I often have to disable my mobile radio system.
Bob

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