In the USA we have the 1800SAMSUNG number and these other channels -> http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/?tag=contentBody;threadListing
This is gross misrepresentation! There is no customer support, five times last night I tried to email, and every time I filled in all the boxes, explained my problem and had pressed submit it through me out! Much to my fustration! Come on samsung get it sorted!