I find the moving products out of the country of purchase catches folk unaware that the warranties are usually only good in the country of purchase.
Bought a printer at Office Depot in Costa Rica about 6 months ago. It stopped working. Office Depot says it is Samsung's problem. Samsung won't do anything since it was purchased in Costa Rica. They give me phone numbers to call that don't work. Finally someone tells me to mail the unit back to the states. Are they kidding? Very disappointed in both Office Depot and Samsung since I know have a printer that does not work.