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General discussion

Samsung CLR-300 feed problems

by cdavis169 Nov 20, 2008 8:30PM PST

I have had my machine near a year. Off and on I notice it not feeding the paper all the way through on a print job. It will feed a couple inches, setting for the job, then when it does feed, it feeds to about the top slit to the tray, but stops indicating a mis-feed. If I turn off or open a maintenance tray (in rear) and close again, it sets and feeds a partial print, then will refeed a clean copy. But it may take two or three times before it's a clean copy. Is there anything I can do per the settings? Nothing looks wrong. I'm considering returning it within the warantee. thanks.

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2 Posts

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Make it a warranty issue fast.

by r. proffitt Forum moderator Nov 20, 2008 8:57PM PST

You write near a year. Almost all the gear has an one year warranty and for this you must call it in or accept it.

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Clean rollers

by Willy Nov 20, 2008 10:49PM PST

If the warranty is still valid, use it, up to you. A years use indicates the "pick rollers" are getting worn or paper chad/dusted. Still causes a slippage of grip and thus any pull/push of the paper. There are roller cleaner product that help, "rejuvenate" the rubber/plastic wheels, etc., thus grip better. However, that's your maint. duty to continue on as all printers pretty much suffer sooner or later this problem.

tada -----Willy