Samsung Capacitor Issue - Power Cycling PN50A550

I have the same exact issue with TV Model (PN50A550). Samsung has been extremely unresponsive to the issue. In my conversations with Samsung, they have definitively stated that they will not cover the TV as it is not on the list (regardless of the fact that it is the same exact issue with the capacitors/power supply board). One of the executive reps (Tami P ext. 85721) even went as far to tell me that they had "acceptable failure rates" with regards to PN50A550. People work hard for their money and Samsung appears to care very little about the consumers that support its existence. From all of my dealings with Samsung it has become apparent that the company recognizes its flawed products and has absolutely ZERO interest in retaining valued customers or righting the wrongs it inflicted, unless it is court ordered to do so. I have stood by Samsung products and purchased many other TVs and product lines (phone, laptop etc..). I now doubt all of these purchases and my support for Samsung as a reputable company. It is unfortunate that Samsung will not stand by their own products. I believe Samsung has intentionally understated the failure rate/projected failure rates of other models of TVs effected by this issue, as evidenced by the number of people/YouTube videos addressing it (including model PN50A550). I fully support the expansion of the settlement to other models and if necessary a secondary class action lawsuit against Samsung.

Even if another class action lawsuit does not occur and my TV remains unrepaired, a message MUST be sent to Samsung by you the consumers. If you have been legitimately wronged by Samsung and they demonstrate the same dispassionate customer service as I have received, I would urge you to plaster your concerns on every internet message board you can find and warn any friend or family member considering making the purchase of a Samsung product to be aware of the companies stance on customer service. A media blitz by the consumers can make a larger impact on an organization who demonstrates such lack of responsibility than any class action lawsuit could ever hope to accomplish. Keep track of the details of your conversations and put Samsung on blast. This issue is more than likely a systemic issue that impacts a much larger class than the settlement emcompassed.