I'm sorry to hear this!

I would check to make sure that the unit is plugged all the way in. If it's plugged into a power strip, trying plugging it directly into the wall to see if the symptoms continue.

If the symptoms persit please try hard resetting the player. You can do this by normally pressing and holding the stop button on the player, and going through the on screen set up.

If the symptoms persist after doing the hard reset and checking as stated above, the unit may require service. Here’s the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/

Regards,

HD Tech