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Samsung Blu-Ray connected to home theater sound cutting out.

by elrosen / August 2, 2012 8:15 PM PDT

I connected my Samsung Blu-Ray BD-D5500 to my DVD player/home theater HT-D350K with an optical digital line. Although the speakers work fine when I play a DVD directly off the DVD player, when I play a disc on the Blu-ray player, the external speakers cut out every few seconds. No problems with the sound coming out of the TV's speakers. Any ideas on the cause?


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All Answers

Best Answer chosen by elrosen

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Update: Samsung Blu-Ray connected to home theater sound cutt
by elrosen / November 3, 2012 6:59 PM PDT

Ok. The problem came back even after cleaning, so I realize now that it probably *wasn't* the dust that was causing the problems. The problem occurred when the DVD player/home theatre was connected to the TV via HDMI at the same time that it was connected to the blue ray via optical cable.

As soon as I disconnected the DVD player from the TV and had it only connected to the blue ray player, the sound worked fine. Not exactly sure why this should be a problem, but it was.

Thanks anyways.

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In a recent discussion
by R. Proffitt Forum moderator / August 3, 2012 3:20 AM PDT

It was the optical cable or some dust where it shouldn't be.

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by elrosen / August 15, 2012 7:29 AM PDT
In reply to: In a recent discussion

Tried cleaning out the optical jacks at first, but it didn't work. Finally went out and bought a new cable. Also didn't fix the problem.

After that, I blew in every part of the Blu-ray player and home theater system in order to remove any dust. That did the trick.

Thanks for your help!

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Good to read this.
by R. Proffitt Forum moderator / August 15, 2012 7:32 AM PDT
In reply to: Thanks!

My regimen with the canned air is every few months. Sometimes you find systems that are many years old and you can guess you need a dust mask when you do the work.

Again, thanks for the update.

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