Samsung forum

General discussion

Samsung BDP 1500 and Kung Fu Panda BluRay Audio problem

by ShinJohnpv / November 16, 2008 7:25 AM PST

So I got the kick butt totally awesome Kung Fu Panda BluRay and being an animator myself I was psyched to sit down with the Animator's Corner commentary. Except I get no audio on it. The other commentary track works great, this one gives me nothing. I've updated the firmware, I've tried both the PCM option, and the Bitstream (re-encode) (with Dynamic compression, and PCM downsampling, both turned on and off). I haven't tried the Bitstream (audiophile) option cause I've heard it can be dangerous to send uncompressed audio to some receivers. I need to keep it on Bitsream (re-encode) to get 5.1 or 6.1 audio for my movies from the player. If I leave it on PCM everything plays in just 2 channel audio.

I send the audio to my receiver through the Fiber optic out, my receiver is a Yamaha HTR-5830. It's not a high end receiver and its a few years old, BUT for the size of the room and what I need its perfect.

ARGGGHHH and I just noticed that some of my Ratatouille extras that had audio yesterday now after the firmware update don't get any audio.

This is so frustrating.

Discussion is locked
You are posting a reply to: Samsung BDP 1500 and Kung Fu Panda BluRay Audio problem
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung BDP 1500 and Kung Fu Panda BluRay Audio problem
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
by Samsung_HD_Tech Samsung staff / November 16, 2008 3:31 PM PST

I don't have a fix for that, and up until your post was unaware of this issue. I will be sending that information up to the engineers this evening. If I hear of something in the meantime, please let me know. As well, if you find other issues, please don't hesitate to add them.

I apologize for the inconvenience.


Collapse -
by ShinJohnpv / November 17, 2008 5:29 AM PST
In reply to: Responding
Collapse -
by ShinJohnpv / November 17, 2008 5:31 AM PST
In reply to: Thanks

Sorry about that messed up post, I hit the wrong button somewhere and messed up my post.

Thanks for looking into the problem!

Collapse -
Thank you...
by Samsung_HD_Tech Samsung staff / November 18, 2008 6:05 AM PST
In reply to: DOH

Thank you for reporting it. We don't know about these issues sometimes until people tell us. It gives us a headstart to address the problem, so I appreciate you saying something.

And I've hit that submit button by accident a few times myself. Wink


Collapse -
Checking in
by ShinJohnpv / December 1, 2008 7:12 PM PST
In reply to: Thank you...

Hey just wondering if there's been any development on this at all?

I've also noticed that my player "forgets" its video res setting once a week. At least once a week I'll notice the picture doesn't look right and I'll check the front display and sure enough it's doing 1080i instead of 720p and I have to go in and change it back.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?