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Samsung BD-P4600 not playing Blu ray DVDs

by sadhra2005 / November 21, 2009 10:40 PM PST

Hi there,

I've had this Blu ray player for almost a month, and everything was working fine. It had the latest firmware on it and was playing blu ray dvd as normal.

However, Started it up today and it will no longer accept blu ray dvds. It does this loading sequence for a while, which the player makes a bit of noise, then ejects the blu ray dvd.

I have tried normal DVDs and they work perfectly. I have done what most of the suggestions given to me on the Samsung support section, like unplugging the player for 30 minutes then trying again and updating the firmware via usb rather than ethernet, which is how I had done it in the first place. Still not working.

Can you help me with this issue please?

Thank you,


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Samsung BD-P4600 not playing Blu ray DVDs
by Samsung_HD_Tech Samsung staff / November 25, 2009 6:25 AM PST


If it's making noises, there may be something physically wrong with the unit itself. I would recommend having the unit serviced, particularly if the noise issue is new.


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by sadhra2005 / November 26, 2009 2:24 AM PST


Thank you for the recommendation, however, I have managed to fix the the Blu ray player myself.

Basically, I left the player unplugged for a day, then gave it a gentle shake (this is not a recommended way to fix this player, to others that read this), then made sure everything was plugged in correctly. Switched it on and everything works.

In my opinion, I think the blu ray laser might of been off centre.

Going back to the noise point you raised, yes, it was making a noise, but the type of noise it was making was the one you would get when a DVD player is trying hard to read a heavily scratched DVD but unable to.


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