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Samsung BD-P3600 Player Doesn't Reset

by KyleHoff / May 7, 2010 7:55 AM PDT

I have tried to reset my Samsung BD-P3600 by holding down the FF button on the player, but although I get the language menu pops up, the player is not reset to the original firmware. I tried this because after installing the latest update, the player will not play any discs - simply saying that the disc is not playable.

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Samsung BD-P3600 Player Doesn't Reset
by Samsung_HD_Tech Samsung staff / May 7, 2010 10:59 AM PDT

KyleHoff,

I'm sorry to hear that you're having trouble getting discs to play.

Are you resetting the player with the tray disc empty? If not, try that. If it still doesn't work, then it may be an issue where the unit needs to be serviced. If the symptom of not playing discs started after the firmware update, then mention that to the customer service agent at 800-SAMSUNG.

--HDTech

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Tried it
by KyleHoff / May 7, 2010 11:07 AM PDT

Sounds like it needs to be serviced. Thank you for taking the time to respond.

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To reset...
by belagato / May 7, 2010 5:17 PM PDT
In reply to: Tried it

Hi,

I have experienced a somewhat similar behavior with my BD-P4600. It would not reset while connected to devices. The way it worked was to remove ALL cables, including the power cord, then reattach the power cord, turn on the unit (no disc inside), then reset it w/ the FF>> button.

Even if this works though, it will not revert back to the original firmware.

Hope this helps,

-BG

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