BarryDidier,
I'm sorry to hear that you're having a problem playing Despicable Me on your Blu-ray player.
We continue to support the products, as evidenced by the March 16, 2011 firmware update for a 2009 product. Most cases when you are presented with a screen that reminds you to have the latest firmware update, it can usually be bypassed by pressing the FF>> button on the remote control or the player itself.
If after the firmware update you're unable to play a disc, it may be because the Studios released a new copy protection technology recently (which is why updates are required), or the unit itself may require service. I recommend contacting the Samsung customer service center in your region for further troubleshooting and assistance.
--HDTech
Very disappointed in this player. It is basically just a DVD player. It can't play newer Blu-Ray discs. My daughter received Despicable Me combo pack for Xmas. Could only play the DVD not the Blu-Ray. The Blu-Ray just hung while loading. The improvement made by the newest firmware upgrade as of Mar 16/11 was to have a page come up that says this disc can't be played. I'm really impressed how Samsung supports their products. Not. WARNING -- Stay away from Samsung products. I bought 2 TV's & this Blu-Ray player in 2009. Samsung stopped supporting 2009 products in 2010. Unless you want to buy new electronics each year, stay away from Samsung. By the way, this particular Blu-Ray disc plays fine on other players.

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