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Samsung BD-P1500; Will not play blu ray, color is off

by nmacmillan / March 2, 2009 4:04 PM PST

Hi, could someone please help me out with this?

I downloaded the latest firmware update to a CD and installed it to my blu ray player.
I have not tried to play any movies before the update (new player).

I am connected via HDMI to my Toshiba 40RV525U.
Toshiba claims that it is HDCP compatible.

When I attempt to run a blu ray disc, it goes through the loading screen and then after a few moments it just shows a pattern of static, then black screen, static, then black screen.

Sometimes, I will turn the player on and the picture is in hues of purple and neon green.

When I try to play DVDs, it plays them in hues of purple and neon green.

The weird thing is that once I turned off the player manually while it was doing this and for a moment my TV displayed a blu ray intro to a movie perfectly (like a feature presentation, in blu ray, look-how-gnarly-it-is type of clip) then it stopped as the blu ray player completely turned off. Another time I could hear bits of the audio breaking through the static in very shirt intervals.

Is this just a fluke player that I need to exchange for a new one, or is there an actual compatibility issue? Thanks.

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by nmacmillan / March 3, 2009 9:57 AM PST

I'm bumping this topic since no one replied..

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Direct connect?
by Samsung_HD_Tech Samsung staff / March 4, 2009 8:23 AM PST


What happens if you hook the Blu-Ray directly to the television itself? Do you still have those picture issues?


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by nmacmillan / March 4, 2009 11:58 AM PST
In reply to: Direct connect?

The blu ray was originally connected directly to the TV. It still has picture issues. I tried it with the standard 480i cable that came with the blu ray and it worked just fine. I figured it was an HDCP issue, but Toshiba says that my TV supports this.

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Resolution adjust?
by Samsung_HD_Tech Samsung staff / March 5, 2009 7:59 AM PST
In reply to: Yes.


Did you change the resolution to 720p or higher as the output setting, and HDMI as the output cable on the Blu-Ray player?


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Samsung Blu-ray to Toshiba LCD issues
by noisy.ant / October 16, 2009 6:27 AM PDT
In reply to: Yes.

I am having the exact same problem on very similar equipment. Samsung BD-P1600 going into a Toshiba 40RV525U. HDMI cable (I believe a 6 footer)directly from the player to the TV, with digital optical cable out of the TV to my Yamaha receiver to handling the sound. The Samsung unit does everything else great. Plays CD's, accesses internet content (Pandora)just fine and plays music off of storage drive via the USB. No problems. Seems to play most standard DVD's just fine. But when I drop in a Blu-ray I get a fairly long hesitation, and then, just like yours I get the colored snow (and I don't mean the yellow variety) If I play around with the DVD unit a bit - turning on and off, starting stopping, jiggling cables etc. it will suddenly start playing the movie just fine. If I try to go back and access the main menu, I get the static again. It is as if something is having difficulty switching between resolution modes. Once it begins working, the movie looks just great. My first Samsung DVD player was a floor model and I suspected there was something wrong with the player. I returned it for an identical model that was new in the box and the problem continues. Could it have anything to do with the cable rating?


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