Samsung forum

Question

Samsung BD-H6500 - problems with media playback

by DikALex777 / November 27, 2014 4:13 AM PST

Hi,

I have Samsung BD-H6500 blu-ray player, connected to my DLNA.
Everything works fine, my local media server content is browsable in the player.
But, some video files behave in a strange way.
For example, I start watching a movie, it goes well for few minutes, and then it spontaneously jumps to the beginning and the movie simply starts over. It can go well without any problem, when I watch it next time. I really have no idea what is going on.
The same story is when I watch a movie via Plex. Some video files also behave the same way.

Some video files always work normally, without jumps. But, I cannot notice any difference between them and the problematic files - the same format of video/audio, size, etc.

What could be the problem here?
It is definitely a problem with player, because I also tried to play a problematic file via USB there, and it behaved the same way.

If there is no solution, I will have to get rid of the player.

Discussion is locked
You are posting a reply to: Samsung BD-H6500 - problems with media playback
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung BD-H6500 - problems with media playback
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
True.
by R. Proffitt Forum moderator / November 27, 2014 4:24 AM PST

This is why many use a better media server. One that can transcode on the fly to help smart TVs deal with oddly encoded content. Unlike your PC, only a single percent of encoding is supported. On top of that the bit rates are also limited.

I've looked at good and bad files before and always find something different. I use tools such as the 5 noted at http://www.ghacks.net/2009/05/18/video-inspector-displays-video-codecs-information/ as well as WMP, VLC Player and others.

The problem is the encoding. To consumers they won't hear this. They often flame on about it. Well discussed area with some clear answers. Mostly unacceptable to your average consumer.
Bob

Collapse -
Ok, but...
by DikALex777 / November 27, 2014 4:47 PM PST
In reply to: True.

As I mentioned in the post, I also experience the same problem when watching a movie via Plex in my BD. And, Plex can transcode files. I will check if a transcoded movie streaming from Plex behaves the same way.

Also, does it mean that I will experience the same behaviour in another player, say from Panasonic or Sony?

I check media info by means of MediaInfo Lite tool, usually it is included into KLite Full codec package.
But, I do not see there any substantial difference between "good" and "bad" files.

As I consumer, I do not even care about it. If media playback is advertised by a producer of the device for AVI and MKV files, it should work properly. It is not said anywhere in the manual or something, that movie will start over spontaneously, if your media info is not like that.

Collapse -
For Plex
by R. Proffitt Forum moderator / November 28, 2014 4:09 AM PST
In reply to: Ok, but...

We hit the Plex forums and ask if there are any tweaks to set for that model TV.

And no to your question about another brand. I've found them all to be lacking in decoding a lot of content.

-> At least you found a difference in your good and bad files. Some folk found none and when I used other inspection tools I found a difference.

As to the consumer angle, do what consumers do. Return products that don't work until you find ones that do. I kinda like the Apple TV, Roku and WDTV for such playback.
Bob

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?