Samsung forum

General discussion

Samsung approved and rescinded my warranty

So last year I purchased a Samsung gear S3 frontier the watch was fine up untill a month ago when the speaker started fading so on Saturday July 28 I contacted Samsung and the rep confirmed my warranty (that was effective on the Samsung website)and sent me a ticket for repair so a couple day later I received a bill from Samsung stating the watch needed a new lcd and my warranty was no longer effective, oh and never even told me what was wrong with the speaker so I contacted Samsung and long story short I talked to three reps (all recorded on my own device) who all told me that my warranty was out when they say it's out that even though I have proof from my original rep stating my warranty was in and the website stated the same thing they told me basically Samsung ripped me off and there was nothing I could do Samsung has really let me down and. Can't believe I'm really going to turn to Apple at the end of my lease

Post a reply
Discussion is locked
You are posting a reply to: Samsung approved and rescinded my warranty
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung approved and rescinded my warranty
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.