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Rant

Samsung appliances buyer beware

by Gabbers246 Mar 12, 2018 7:47AM PDT

Bought all Samsung appliances for my home. 1 year passes and dishwasher brakes. No help from Home Depot where I bought it and customer service pretty much says too bad past warranty. Had to buy another dishwasher as fixing the old one wasent worth it. Fast forward 2 months later my dyer brakes same story and song. Too bad so sad now I have to pay to have that fixed. It’s so frustrating after all the money I spent on buying the products and only a year old and paying more to either replace it or repair it. The repair guy even said even if we had got the warranty they just find ways to say it’s not covered. Worst costumer service. Horrible products. Just waiting now for the next appliance to brake. Very unfair for the consumer. Will never buy Samsung anything ever again. Lesson learned.

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2 Posts

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depends on...

by sk528 Mar 12, 2018 9:12PM PDT

Depends on your local/country's consumer rights - would not be that easy in Australia!

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Samsung and Home Depot

by LSDJR Jul 23, 2018 1:36AM PDT

I feel your pain! We just purchased a Samsung refrigerator from Home Depot and the freezer stopped working after 2 weeks. Needless to say, they wouldn't do anything to help and Samsung support is a joke.

It's been 14 days without a working freezer.

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