Samsung forum


Samsung App Issues - Amazon Video/Error Code

by ajbiggane / August 5, 2015 4:22 AM PDT

Our almost 2 YO Samsung decided to delete the Amazon Video App this morning. When I went to reinstall I received an 'Error Code 11' message. I was able to download other apps, just not this one.

Any insights?

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All Answers

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Yes. Always call in app failures like this.
by R. Proffitt Forum moderator / August 5, 2015 4:43 AM PDT

You'll get the fast answer and can ask follow up questions.

In the USA that's 1800SAMSUNG

In parting there has been some flaming over the loss of apps. Rovi for example was in the news over their patent fight (they lost) which appears to be partly why the guide app vanished from Sony, Samsung and others. Amazon? Haven't heard much yet.

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Re: Amazon
by Samsung_HD_Tech Samsung staff / August 8, 2015 7:04 AM PDT

I apologize for the inconvenience. This should be resolved at this time. There were some updates done to the servers that should prevent this.


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