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Question

Samsung App is slow to load (suddenly)

Feb 25, 2015 6:37AM PST

I have Samsung Smart TV UN32EH5300. I have been observing a strange behavior during the last couple of days. When I run my App which is a simple application having a few images, it is taking 4 - 5 minutes for the Application's home page to be loaded. All these images are local & they're not to be fetched through internet. The same application used to get loaded in a few seconds last week. I'm absolutely clueless about what has happened. Could it be that either firmware (or some Samsung Apps) has got automatically upgraded which could be causing this issue ?

My TV is connected through an Ethernet to a Router which is connected to internet. I have also connected my Development PC to this router. I have my App in the Development PC & I install my App from this Development PC.
I don't know where/how to find the Firmware version number, so I don't know what it is.

I'd appreciate any help in this regard.

Thanks

Discussion is locked

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Answer
For a few days, Samsung's services have been down.
Feb 25, 2015 6:40AM PST

Look at the top of this forum. It's not you (99.99% certain.)

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Answer
Re: Samsung...
Feb 26, 2015 5:03AM PST
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Re : Samsung App is slow to load (suddenly)
Mar 2, 2015 9:03AM PST

Thanks for the response.
Unfortunately, my problem is not resolved even after resetting the unit.
I still see the following issues :

1. App takes too long to load
2. If I navigate by pressing 'down' key, the entire UI layout moves up.

None of the above problems existed a couple of weeks ago.
NOTE THAT APP WORKS FINE ON EMULATOR.. PROBLEM IS ONLY WHEN I RUN IT ON TV.

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Re: Samsung App...
Mar 6, 2015 5:42AM PST

Is the firmware completely up to date on the unit?

Regards,
HD Tech