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Samsung: Any codec upgrades in the Medi@ 2.0

by gcompean / September 28, 2009 6:41 PM PDT

Hi

I have an LED 46" series 8 TV and I was trying to watch an mkv file but I got a message saying "not supported audio format", the video was playing great but there was no audio.

I asssume this must be related to the codecs used by Medi@ 2.0;

Will there be any updates to this codecs?

It should be easy just to download a file from samsung.com and run it on the TV or directly download from the TV to update the system.

Thanks.
Gustavo

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RE: Samsung: Any codec upgrades in the Medi@ 2.0
by jvmkite / September 29, 2009 12:09 AM PDT

Check if the AUDIO CODEC is DTS?

Media2.0 do not support this DTS codec, although it will be streamed by the Optical audio out (on the TV) in case you have a HI-FI to decode DTS. You can still play the movie and amplify the audio outside of the TV.

The other otpion is to use a tool to convert DTS audio STREAM into AC3.
(I'm doing that but keeping the two audio streams on the MKV)

you can find a tool here:
http://www.networkedmediatank.com/wiki/index.php/Converting_DTS_to_AC3

Best regards

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Thanks jvmkite.
by gcompean / September 29, 2009 4:17 PM PDT

I just took a look at that link you posted and it looks like a great solution to my problem, of course it would be best that DTS was supported by Medi@ 2.0 but as long as there is a work-around I'm happy.

Thanks again, I will try this today.

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this program is good
by jukka84 / February 2, 2010 5:00 AM PST
In reply to: Thanks jvmkite.
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Optical Output Doesn't Yield DTS Sound from mkv's
by mitchel.sayare / November 14, 2009 9:17 PM PST

I have a new Samsung Crystal Surround AirTrack (HT-WS1G) connected through the optical cable to my Samsung UN46B6000 in the hopes of being able to play DTS audio out of mkv containers. No go. Media Play reports the unsupported codec as it does with the internal speaker outputs, but no sound comes out of the AirTrack. It plays AC3 encoded audio out of mkv's just fine. Any suggestions? Thanks, Mitch

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Upgrade
by Stopkinas / June 12, 2011 2:00 AM PDT

i just Fix my Samsung LE40...... Changed the hole panel.. and its not playind . avi Format!!! any HELP? updated the firmware to 3001.1!!

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Samsung: Any codec upgrades in the Medi@ 2.0
by Samsung_HD_Tech Samsung staff / September 29, 2009 6:50 AM PDT

gcompean,

There were no codec upgrades that I'm aware of.

--HDTech

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Hi there, thanks for the answer.
by gcompean / September 29, 2009 4:20 PM PDT

It's good to know that there are no codec upgrades but the question is:

Will there be any?

At some point an upgrade will be needed in order to keep playing new formats or newest versions of already supported formats.

I'm thinking in the future since spending all that money to buy this TV I'm planning to have it for the next 10 years at least.

Thanks
gustavo

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Hi there, thanks for the answer.
by Samsung_HD_Tech Samsung staff / October 3, 2009 11:11 AM PDT

gcompean,

I don't think so. Typically the codecs that are supported initially are the set codecs for the life of the product.

While new formats may emerge, people who want to stream a variety of formats outside of the set formats may likely consider media boxes that will handle a larger variety of formats.

It's hard to determine for sure, but I'm just not aware of any new codecs being released.

--HDTech

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Samsung, shame on you!
by old_hush / February 1, 2010 11:50 PM PST

So, the Samsung reply on firmware/codec update is:
"Typically the codecs that are supported initially are the set codecs for the life of the product."
WHAT? SORRY? YOU'RE KIDDING, RIGHT?
Samsung, shame on you!
Are you living in 21st century? Are you REALLY suggesting to your loyal (still?) customers go and buy separate Medi@ Player and NOT TO USE your own build-in, which YOU are advertising as a major feature of your TV-Line and use as a major selling point?
Suggestion - hire a real engineers who can work on a firmware/codecs upgrade at least twice a year! And fire all marketing slackers you're paying to who say that it's not worth it to provide codec updates.
I am working for a major high-tech company as an apps engineer and I would be ashamed if I say to our customers that we will NEVER had any firmware upgrade, EVER...
BTW - why you have an option for a firmware upgrade on the menus?

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Samsung, shame on you!
by Samsung_HD_Tech Samsung staff / February 7, 2010 7:00 AM PST
In reply to: Samsung, shame on you!

old_hush,

There are hundreds of codec combinations (audio, video and resolution), if not thousands. The ability to play the more popular ones are on the television. If you have lots of different codecs, then yes, the best answer would be to get a Media box that could support all the codecs.

Media boxes are designed to do that as a primary device, and can support more codecs easier because that's the main function of the device.

The television is designed to be a television - with features, widgets and additional options, and have the feature to play the more popular codecs.

If you must play every codec available on the market, a Media box is a better solution because it will have the ability to accept more codecs.

Here are a list of codecs:
http://en.wikipedia.org/wiki/List_of_codecs

... and that doesn't even count proprietary codecs and all foreign codecs.

We did have a firmware update this year to improve widgets and add featuers that weren't available. RallyCast, for instance, was a widget that needed a firmware update. So it has happened, and that's what firmware updates are for - adding, improving or adjusting functionality.

Which television manufacturer is offering more or better selection of codecs for their DLNA offering? I'm asking honestly.

--HDTech

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This issad!
by rucanunes / March 8, 2010 10:02 PM PST
In reply to: Samsung, shame on you!

If we have Media@2.0 why should we buy a media box?
What's the BIG problem on updating the codecs on the set?
This is SAD!!!

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MKV and DTS audio problem
by Samsung7Series / March 9, 2010 9:58 AM PST
In reply to: Samsung, shame on you!

yes there are hundred thousands of codecs, but the question is which ones are used the most out of them all.

Lots of movies that you make backup of these days are done in MKV using DTS sound, and it is really a shame that samsung cannot work out on a codec to fix the issue.

All the people who are having problems with MKV sound is because of the DTS sound to it. So why cannot Samsung fix?

I bought a 46" led 7 series and I was really hoping that it could play most of my MKV files, but it did not.

People who pay such amount of money for their TV sets should also be heard when they make a request.

So please please please Samsung, fix the mkv dts issue.

Thanks a lot.

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One more note...
by old_hush / March 10, 2010 1:47 AM PST

OK, let's be clear - Samsung made great TV sets. But making loyal customers doesn't finish with the sale - it's starts there.
Nobody asks you to implement ALL the codecs in the world, but only ONE - DTS one. Clearly you have complains, so - please - obey your master - The Customer.. Wink
One more note - I think Samsung made very bad marketing decision proclaiming DLNA as Wireless (wi-fi), because it is NOT! You need to buy the USB DLNA adapter ONLY from Samsung to get it working. And - c'mon - $100? For simple widgets only the cheapest $20 USB wi-fi adapter will suffice, right?
I understand that using your own hardware guarantees full compatibility, but - hey - if we liked the manufacturer to dictate what accessories' brand to use - we'll choose Sony - the worst company in the world in this regard.
No, thanks, we, customers HATE manufacturers to make funky standards and formats, forcing their customers to by their stuff only. It's a matter of mentality and it's wrong, don't do it! Do be egocentric scrooges like Sony...

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...
by foshobear / March 10, 2010 9:56 AM PST
In reply to: Samsung, shame on you!

Samsung_HD_Tech

While i agree with you on the part that samsung does support alot of codecs/formats in these TVs i cant for the life of me figure out why you cant add an extra codec that is so much wanted by alot of your customers. Ive seen the statement from DTS that samsung will be working with them now, but from what i understand DTS will only be supported in upcomming products (9 series?) and the way you put it, all the people out there (including me) who "unfortunately" already spent ~2500-3500USD on a TV are getting ignored. My guess is that when these new TVs coming out they will be marketed as having DTS support, a stunt, a salestrick. You are giving us the middle finger, that is my honest opinion.

Its the same deal with the inability to stretch the image on some formats using DLNA, which clearly is software related(after a hacked firmware made this possible) and you wont even consider inplementing a simple code in the program to please your customers.

I think this is very unfortunate. I work for the largest computer/home-electronics webstore in all of scandinavia. And as customer/sales-support i can no longer recommend these products to our customers.

I really hope you start listening to your customers soon...

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...
by Samsung_HD_Tech Samsung staff / March 11, 2010 2:07 PM PST
In reply to: ...

foshobear,

There are similar numbers of people asking for .AAC and other formats.

It's not personal. We support certain codecs and not others.

But if there are other players that will accept these formats, then additional hardware may be necessary for those who need the extra formats.

I'll be happy to send the request up again, but I don't determine the formats, nor am I privy to those decisions and why they're made.

--HDTech

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Thanks for answering!
by old_hush / March 11, 2010 9:44 PM PST
In reply to: ...

Thank you, HD_tech,

I really appreciate the honesty and manner of your answers. I know the ball in not in your filed and you're not making decisions. Too bad as I am sure if you do have power - you'll make the right ones as you are real tech specialist and you know how His Excellency - The Customer feels about all this.

Unfortunately - you an we are on the mercy of people who make the "right" decisions and dictate what the customer would "need". So let's hope some royalty from the management high will have mercy on his... sovereign... Wink

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Same problem...different model tv
by essandjay / July 19, 2010 1:18 AM PDT
In reply to: Thanks for answering!

My Canon S3IS digital camera shoots video in .avi format...but it will not play back on my BRAND NEW LN46C540 lcd television...one of the main reasons that I purchased this particular tv. What kind of crap is this that I get the message {"Video Codec Not Supported"? Purchased this TV at Costco and with their 90 day no questions asked return policy, it's going back on the 89th day unless codec updates become available. Utter crap from Samsung!!

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DTS codecs
by virusde / January 4, 2011 11:28 PM PST
In reply to: Samsung, shame on you!

Hi,

When I'm trying to play an MKV file from my UE40B8000, with a USB key plugged, it shows me the "audio codec not supported", because, as you said it, this codec is the DTS one...
But why does this work with the same USB key plugged into my BD-C6600 ? Why does the bluray player have this DTS codec, and not the TV ? (but then, I get another problem... With the USB key plugged in the Bluray player, the movie is horribly lagging, and as I said, when the USB key is plugged in the TV, the movie is runnig perfectly, but without sound... Sad )

So, I already know you won't be able to give me a solution to my problem, and also no reasonable explication.

I think it was the first and the last time I buy Samsung product.

I do not greet you because of what you represent.

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Solution found
by virusde / January 6, 2011 3:04 PM PST
In reply to: DTS codecs

Hi,

I found a good solution. It's called Samygo a you can find it on sourceforge's webpage.
It simply add a DTS codec, so you can play a MKV file with a DTS sound directly from your TV, wihout any lag.

Thx

Bye

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Has anyone tried this
by DarthFatty / February 17, 2011 9:35 AM PST
In reply to: Solution found

great tv, but needs mkv playback for HD

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.MKV problem
by Sam4845 / July 6, 2012 7:44 PM PDT

Hi,
I have a Samsung LED Tv version no.04 with model No. UE32C4000PWXXC, which does not support mkv format videos. Can you tell me any solution to this.

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Use a player for that.
by R. Proffitt Forum moderator / July 7, 2012 2:54 AM PDT
In reply to: .MKV problem

I use a Logitech Revue for such things.

I'll not duplicate the discussion's other answers so far.
Bob

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