Call such things in so they know it's goofed up. Read http://forums.cnet.com/7723-13973_102-613344/netflix-app-not-loading-on-samsung-smart-tv/?tag=contentBody;threadListing where we went over the usual but Samsung had to do something for them remotely.
I've previously attempted to create and netflix account. It is now stuck on the complete details page on my samsung tv but I have now made another account. It's not letting me leave the page and the netflix website isn't letting me deactivate my account and I haven't completed all the details. Does anyone know how I can resolve the problem and leave the page? Thanks