I have a Samsung B18A3CELB000544 DLP television and after contacting Samsung and explaining that I had white dots appearing on my television to the point that I was unable to watch it anymore, I was given the name of an authorized repair company. I asked for another phone number to contact the corporate office and was told Executive Customer Service would contact me within 5 Business days. Unfortunately, they were not concerned enough to call me back. I scheduled an appointment with Golden In Home Service in Buford Georgia and they promptly came out and on 10/09/09 and replaced the video DLP. The repair took 20 minutes and the cost was as follows:
Part# 4719-00198/A $154.00
Total Repair Cost $304.00
Cameras that make great holiday gifts
Let them start the new year with a step up in photo and video quality from a phone.