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Samsung 830 - 256GB SSD Firmware update problem

First of all, the spesific model i MZ7PC256HAFU-000H1. Which is a Samsung 830 256gb ssd disk. I got this yesterday and plugged into my laptop, I was hoping to see battery improvements but as of now it's only been drastically reduced. I've been searching the net for an answer, and the only answer I could possibly have found is that it doesnt feature the latest firmware.

This is where the problem comes.
My spesific model isn't listed at samsungs pages(but even intel.com has it listed, so I don't believe it's a fake ssd. Nor is it "supported" by the SSD Magic tool which is the only way to update firmware for the ssd. The program should support all 830 disks.

What do I do? Or how do I do?

Asus U33JC with i5, Win7 64bit.

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Best Answer

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OUCH. See link.
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re

Does this mean that I've bought a "beta" version of the SSD? I didn't buy the SSD from a shop, but it did have it's original packaging.

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Sorry but for this we have to ask Samsung.

The web page was a bit of a shock. Makes you wonder if it's out of date or you got a sample. It's happened before where an unscrupulous person gets samples and sells them.
Bob

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re

I guess I was unlucky then, might explain how I managed to negotiate the price down to a measly 173$ in Norway. I'l try to get in contact with the seller, and Asus for that matter. But I doubt it would solve anything. Had this been on a desktop computer, I wouldn't complain!

But on the laptop, the batterylife was reduced almost by half if I recall correctly from this one chargeout.

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Re: Samsung 830 - 256GB SSD Firmware update problem

Hi leirosn,

I'm out of my league on this one, as there's a separate support group for SSDs (1-800-Samsung > Press 1 for consumer > 5 for PC > 4 for Drives & Memory > 1 for Solid State Drive).

However, something didn't seem quite right about the 'customer sample' status, so I did check to see what the rest of the catalog offered: http://www.samsung.com/global/business/semiconductor/product/flash-ssd/catalogue

You'll note everything that's listed is 'customer sample'. Unfortunately, I can't tell you what that means precisely, but generally, I know that doing upgrades on laptops from HDDs to SSDs can be a bit dodgy as the motherboard must support it.

HD Tech

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Answer
Keep in mind that you also have questions for Asus.

As more folk try to replace their laptop HDDs with SSDDs we find out many laptops have a bios in need of updates. Ask Asus if they support SSDDs.
Bob

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