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Resolved Question

Samsung 56 inch DLP-small white dots all over screen!

by May 2, 2014 2:19PM PDT

model # HL56A650C TV is about 4 years old. A few months after a move, a small white dot cluster showed up in the lower corner. Now, about 6 months later,there are white dots all over the screen! I am going to order another bulb to see if that's the problem but I'm not sure it is. Has anyone else had this problem? Any suggestions?

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lhickey12 has chosen the best answer to their question. View answer
3 Posts
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Best Answer

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Always call that in.
by Forum moderator May 3, 2014 1:03AM PDT

And ask for any deal on the repair. Sometimes they cover the part, sometimes nothing. And yes, widely discussed on all the makes that used that part. Not exclusive to Samsung and we are now into the time frame we'll see this failure every day.
Bob

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Thank you,
by lhickey12 May 5, 2014 10:00AM PDT

Bob, are you a representative of Samsung and if so do I call Samsung directly or look for a Samsung dealer in my area? Can you tell me the name of the part that needs to be replaced?

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No and no.
by r. proffitt Forum moderator May 5, 2014 10:36AM PDT

But I could guess it's the DMD again. Here's a video on another model where you can see before, after and what the DMD looks like good and bad.

-> http://www.youtube.com/watch?v=JgiZdc4kZDw

I only offer advice which is to ask for any deal. Ask them to cover part or labor or both.
Bob

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