Samsung has had issues with this over the years and sometimes they must do a remote reset or something else. Since Sam has apparently designed some to only reset fully remotely, well, only the call would fix those. Bad design choices in my opinion.
Bob
Dear Sir/ Madame,
Since few days ago i get the msg to update Hub...when i try to do so ...the update/installation is stuck at 50% and frezees.. What should i do ....any advice....firmware is 2003.4...i
Thanks in advance
Ivan

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic