TVs & Home Theaters forum


Samsung 4k Tv w/ AppleTV stutter during football

OK you guys ready?!?!?!? LOL I am pulling my freaking hair out!!!!!!!!!!!!!! so i just spent the most money I ever have on a 65 inch Samsung 4k, 240 refresh rate TV Model: UN65KS8000FXZA. Everything looks amazing except football and fast moving sports on the apple tv. I use Apple TV for everything!!!! From HBOGo to Comedy Central, Netflix and NFL and it all looks amazing, Except football and any fast moving sports like soccer or tennis. Now the issue is when the ball is thrown it like blinks or when the camera moves fast following a player it gets blurry behind the player. Heres the crazy part.... when its a nationally televised game and I watch through my Xfinity cable box instead of watching it through APPLE TV this issue doesn't exist!!!!! All sports look great no stutter no blur! I bought a 4k cable for the apple tv but the xfinity box doesn't have one. I went back to HHgregg (local electronics store where i bought the tv) and they are befuddled. They said they never heard of such a problem. At first we thought it could be the NFL APP on apple I used "Apple air play mirroring" from my laptop to the tv and it was the same problem still blurry during fast movements. I also tried watching through the ESPN app and same issue! Then we thought it was the internet so i upgraded my internet to the fastest Xfinity has to offer and bought an ethernet cable to wire the modem directly to the apple tv....still nothing has changed. I went back to HHgregg three times and still nobody seems to have the answer. Why does it look good on cable box but not on the apple tv?!?!?! Would I have this same issue with a ROKU? I NEED to watch REDZONE on sundays what are my options?!?! BAhhhhhh!!!!! PLEASE HELP!!! Thank you in advance to anyone who answered and I am more then willing to answer any questions!!

Discussion is locked
You are posting a reply to: Samsung 4k Tv w/ AppleTV stutter during football
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Samsung 4k Tv w/ AppleTV stutter during football
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Also post your issue @

In reply to: Samsung 4k Tv w/ AppleTV stutter during football

That will give you some feedback regarding the AppleTV hardware and what you should expect.

All Answers

Collapse -
Wait a moment.

In reply to: Samsung 4k Tv w/ AppleTV stutter during football


The thing is, that if they encode it badly you'll get this effect. I don't have a good answer for you but you have no less than 2 players in any setup. I don't have much more to offer here but you should make it a warranty issue all around and hope one of them fixes it.

One thing I may have missed is "latest TV firmware." Just in case.

Collapse -
Hard to beat the box

In reply to: Samsung 4k Tv w/ AppleTV stutter during football

Presumably, you have also upgraded to Comcast's X1 system? I have really had a good experience thus far after we upgraded.

That said, on your Sammy, have you tried turning off each and every video 'enhancement' setting? My gut feeling says that it may be a contributing factor.

Another thing to try is to turn off wifi on your router. I know you said you used ethernet w/o success, but did you actually turn off the wifi signal as well so other devices cannnot connect to that access point?

Did you also try this with another HDTV just to see if it fares better/worse?

Collapse -
thanks man!

In reply to: Hard to beat the box

I will def try to turn off all the "video enhancement settings" on the tv when i get home thanks. I don't want to turn off the wifi signal because i have my iPad and phone going through it. I mean if all else fails i will def give that a try and just deal with it during football for sure. I didn't even know you could turn off wifi. I also bought an "apple AirPOrt extreme" router I was hoping that would help but it didn't. I do have the Xfinity X1 system as well

Collapse -
Don't forget to try it w/ another HDTV too (n/t)

In reply to: thanks man!


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.