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Question

Samsung 4K TV Volume display won't go away

Sep 12, 2016 3:23PM PDT

I have a 40" Samsung 4K tv that's not even a year old and the volume display just started to stay on the screen after the tv is turned on. The funny thing is that when you change the volume with the remote, the display goes away and then comes back on when you're done turning up/down the volume.

Anyone have a solution to this?

Discussion is locked

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Answer
FAST. Call that in.
Sep 12, 2016 3:40PM PDT

In the USA you can get that reported and maybe a fix in minutes at 1800SAMSUNG.

In this case I would not use the chat at Samsung.com but head right to the warranty system.

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Answer
Issue Fixed
Sep 14, 2016 1:49PM PDT

I called Samsung support and fixed the issue. I had to reset the tv. To reset the tv, you have to unplug the power cord while the tv is on, wait a minute and then plug the power cord back in. Just like that, the volume icon was gone.