Question

Samsung 4k tv horrible quality.

Hello all,

I just purchased a samsung 4k tv Model # UN55KU6290FXZA. I know I can't get too many 4k signals as of yet but I would have assumed that it would give me at the very least 720p picture. The picture through my dvr is absolutely awful and even worse when i try to stream through a streaming service. Can anybody tell me the problem. Everything is connected with HDMI cables. What could be wrong? Thanks in advance.

Discussion is locked

Follow
Reply to: Samsung 4k tv horrible quality.
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Samsung 4k tv horrible quality.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Is it your TV or the connection/content?

Apparently lower quality signals look terrible on these TVs. Older movies for example. And I assume that would mean lower quality online content as well.

You may want to verify that you have a good connection. If your TV device, (digital box/cable), is receiving a strong enough signal for TV to show high quality for example. And/or if your internet connection is good enough to provide you with a good signal/bandwidth.

Are you in a remote area?

What is your proximity to your Wireless router or Access Point, or do you have a direct connection?

What is your upload/download speed as provided by your ISP based on your internet package?

It may not be the TV, or it may be. I'd try a BluRay movie to see just how good the quality can be, and/or you can search 4K content on Youtube to test there.i.e: https://www.youtube.com/results?search_query=4k+video+ultra+hd

Testing the 4K on the internet might give you some idea of how good your connection is, while checking a high quality movie on BluRay may give you some idea what sort of quality standard you should be looking at for regular and HD TV.

Good luck!

- Collapse -
Thank You for your reply

Thank You for your reply,

My Blu-Rays look very bad as well and my router is very close to the TV. The picture on my streaming service looks awesome on my older tv and only bad on my brand new 4k it was originally filmed in 720p and I have 75/75 internet through fios so it should look good on the new tv, shouldn't it?

- Collapse -
No problem

I would think so. 75/75 is well above requirements for streaming. From what I understand though, any lower quality video looks bad on these TVs. Were you to watch them on a 1080p they would look good, but on the UHD 4K the lower quality becomes far more apparent.

From what I saw looking through the TV settings briefly, there was no way to get the TV to auto-adjust to various input qualities. There was however, the option to adjust the display for different modes which change sharpness, contrast, warmth, etc... You might want to try some different settings there. I noticed high contrast video, (Hockey), looked much better on Dynamic for example, and rather poor on standard.

The Standard setting which is default seems very high contrast and has a great deal of sharpness, which I'm sure reduces the viewing quality of any lower resolution videos.

- Collapse -
[Addition]

Conversely, 4K resolution on a 4K screen won't suffer for sharpness and contrast like that provided by standard definition on the TV because it's targeted at that kind of resolution video and I would imagine, tuned to take advantage of it.

- Collapse -
Thanks Everyone

Thanks everyone, don't know why they put 4k tvs on the market when hardly anything is available.

CNET Forums

Forum Info