Samsung forum

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Samsung 42-inch Aspect Ratio 4:3

by richardsjl52 / February 6, 2010 12:46 PM PST

I have a Samsung 42-inch flat panel tv. When viewing with the 4:3 aspect ratio, there are wide and bright white vertical bars (filling in the space normally used by the picture image in a 16:9 ratio) on both sides of the 4:3 display making it difficult to watch a television show using that aspect ratio. Is there any way to change the white to black? thanks.

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Samsung 42-inch Aspect Ratio 4:3
by Samsung_HD_Tech Samsung staff / February 6, 2010 2:05 PM PST

richardsjl52,

The model number isn't posted, however some models have a way to do this, others do not, and you can check either the manual or the menu options. If it is possible, it will be under the Screen Burn Protection menu, under the SETUP menu to change grey levels.

The plasma units do this to avoid image retention and screen burn-in. The recommendation if you are able to turn them off is not to. While it may prove to be distracting, the design is to prolong the use of your panel and protect the panel from image retention.

--HDTech

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Samsung 42-inch Aspect Ratio 4:3
by richardsjl52 / February 7, 2010 6:09 AM PST

Thank you for answering so fast. I should have included the model number, it is PN42A400C2D. Unfortunately, I can't find the manual. So, to clarify what you wrote, it is better to leave the screen showing bright white along the sides when in the 4:3 ratio, than it is to make it black, yes?

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Samsung 42-inch Aspect Ratio 4:3
by Samsung_HD_Tech Samsung staff / February 7, 2010 1:57 PM PST

richardsjl52,

Well, I was able to download the manual for the Screen Burn Protection section.

http://i397.photobucket.com/albums/pp60/samsung_hd_tech/sidegray.jpg

It says you have an option for light, or dark grey side bars when a 4:3 aspect ratio picture is present. So it appears that black may not be available, but it shouldn't be white (though, it may appear lighter). Try toggling this in your menu to see if you can get better results.

If you'd like to download the manual directly, you can do so at the Samsung Support site here, and look your model up by the model number.

http://www.samsung.com/us/support/main/supportMain.do

Does that help fix the issue?

--HDTech

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Samsung 42-inch Aspect Ratio 4:3
by richardsjl52 / February 17, 2010 9:58 AM PST

Too easy! Thank you very much!

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