Hello. How are you? I wanted to let you know about a cool feature we (I work for Samsung) have on CNET. It's a live chat feature. If you go to - http://reviews.cnet.com/4360-6475_7-6563524.html?key=samsung_tvs or click on the various Samsung banners and buttons around CNET, you will get to our Samsung store where there is a banner on the right for live chat. They can help you with this problem.
Have a good day.
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