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Samsung 40 inch smart TV 4K UHD series 7

I have a problem I have a Panasonic blu-ray player on my Samsung 40 inch Smart TV 4K UHD series 7. Trying to play a Blu-ray movie the picture is great on it but there is no sound what could be causing this? I also have a toshiba DVD player with video audio cable not HDMI The picture and sound work great. Do not understand why I cannot get the sound to work on my Blu-ray player that has a HDMI Port.

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A few reasons.

Some have the TV set to source sound from other than HDMI. Some TVs can't decode the audio and some folk post but omit they have some soundbar or other over Optical or other audio connections.

Remember folk, always tell what all the model numbers are and the connections.

HDMI does not mean it just works. Sometimes you have to go over the settings with a fine tooth comb.
Also try the player set to Stereo or PCM output.

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Samsung 40 inch smart 4K TV UHD series 7

Hi
Do you mean the model number to my TV That is UN40NU7100 or to the blu-ray player ? I am sorry

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Even the UN40NU7100 is

An incomplete model number so to really get into this you supply full model numbers and how everything is connected.

I've had so many omit they had a sound bar or receiver in the mix along with other details. Sometimes folk don't want to tell. That's fine but may be the end of the discussion.

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did u fix the issue?

If you can see the video but not sound maybe the problem is the audio format, for your TV go to settings > Sound > Expert settings > HDMI Input Audio Format

Try to play a lil with those settings and let us know!!

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