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Samsung 40 inch LED TV UN40C5000 large mkv file soundproblem

by kojah / July 8, 2010 1:43 PM PDT

Just got a new 40 inch samsung led tv model UN40C5000. Picture is amazing and the usb with mkv playing capability is what led me to buy it. But there is a problem . I've downloaded a large mkv file (Avatar 1080p with 20,9 GB, and the sound doesn't play right, tough picture is ok. Tried to split into 2 parts and the problem continues. Since the TV is DTS-capable, why doesn't it play the sound correctly? Is there some SW update for this model?

Thx in advance

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Samsung 40 inch LED TV UN40C5000 large mkv file soundproblem
by Samsung_HD_Tech Samsung staff / July 9, 2010 1:14 PM PDT


I can't assist on helping people with downloaded versions of movies. Likely it was a bad encoding.


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it is not the encoding
by kojah / July 10, 2010 9:36 AM PDT

No, it isn't bad encoding, because the file plays smoothly on my pc. I think the problem is the lack of codecs. I hope there is a firmware update that correct this problem soon. Also tried a lot of .mkv music videos downloaded from Vuze, not one of them worked.

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Speed problem?
by samucabs / September 18, 2010 12:49 PM PDT
In reply to: it is not the encoding

First of all, sorry about my poor english...

This seems to be a speed problem.
Your USB drive shouldn?t be able to deliver the file on-the-fly!
Like HD cameras, that needs, for example, SD cards CLASS 6 to record HD movies.
Thats the reason why on the PC it runs whell.

Samuel (Brazil)

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You proved it is the encoding.
by R. Proffitt Forum moderator / October 4, 2010 12:47 AM PDT
In reply to: it is not the encoding

The HDTV is not a PC. It has limited decoding capability and we get to sort that out.

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mkv problems
by mgorganchian / October 3, 2010 9:23 AM PDT

You are lucky my Samsung Led 40" UN40C5000QMCFV does not read mkv files. my firmware is 2010/06/09_001010.

Can you specify your exact model and firmware and where did you downloaded your firmware?

Thanks in advance?

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