Samsung forum

Question

Samsung 3D TV UN55D6420 Network interference issue

by rjfll / September 6, 2011 4:04 AM PDT

Trying to setup wireless connection so we can use the Smart Hub. I follow the setup instructions and get a connection. When we try to log in to Smart Hub it quickly bypasses the log in page and a Network Interference error appears. At this time the only devise hooked up to the router is the computer.

Please help

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All Answers

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Answer
Call it in.
by R. Proffitt Forum moderator / September 6, 2011 4:34 AM PDT

It appears some servers are down.

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Answer
Samsung 3D TV UN55D6420 Network interference issue
by enricosss / September 13, 2011 12:04 AM PDT

I had this issue FOREVER with my UN55D6000. Is the setup showing you are connected? Assuming so. My issue was the modem. I run DSL, and while it appeared the TV was connected, and some apps even worked, it would not allow me to sign in, or Netflix would not work, etc. My solution was to have my ISP "bridge" my modem, so that all controls were run through the router. This eliminated any firewalls, etc that the modem had. I am not tech savvy enough to tell you what my router settings were but my ISP was able to set up a "PPPOE" connection that took care of the issue...finally. Maybe a call to your ISP to do the same will fix the issue (I had to go through tech support, CS knew nothing)...and you can forget customer service at Samsung

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