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SAMSUNG 32" HDREADY dhtv hdmi failure with pc and mac

Hello all, I have a Samsung 32" HDReady about 5 years old. I used to connect 3 devices on, my digital tv receiver, my PC (DVI to HDMI adapter) and my mac mini (hdmi cable) [two of those at each time since I have 2 hdmi ports]. It was working perfectly until last week. What happens now is:

-My hd tv receiver works fine with the tv in both hdmi ports.
-[this happens both with pc and macMini] When I connect the hdmi on the tv, the pc recognizes the tv and I can set the resolution etc, but when I choose on tv channel HDMI1 (lets say it is connected now on 1) the pc looses the detection of the tv and the tv says no signal. If I change the channel the pc detects the tv again.

If I connect the pc on hdmi 2 port and choose channel hdmi2, then the pc does not recognize the tv, if I change channel on the tv the pc recognizes the tv.

I have tried to leave a tv one night unplugged from power. I have also tried to reset the tv using the "{INFO} {MENU} {MUTE} {POWER}" trick to open the factory menu, but still nothing.

I have also tried to use different hdmi cables.

Any suggestions?

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Re: SAMSUNG 32" HDREADY

In reply to: SAMSUNG 32" HDREADY dhtv hdmi failure with pc and mac

panagath,

I'm very sorry to hear that has happened, and I apologize for any inconvenience this may have caused you. In order for me to better help you, could you please provide for me the complete model code for this device?

I hope I can get this issue fixed for you!

-- HD Tech

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tv model

In reply to: Re: SAMSUNG 32" HDREADY

Hello , thanks for the quick answer. My tv's model is : LE32S81B
model code : LE32S81BX/XEH
Type No. : JA32EO.

If you need anything more (screenshots, pictures etc) that will help you investigate the issue, please let me know. Thanks in advance.

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I see this has a VGA connection.

In reply to: tv model

For the PC I'd try that.

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vga

In reply to: I see this has a VGA connection.

It was working perfectly before and I would like to continue like that.
I will try thought to see if it works.

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Then Samsung service is next.

In reply to: vga

Hope they fix it cheap.

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Any news on this case?

In reply to: Re: SAMSUNG 32" HDREADY

Hello. Any news on this case? My tv is almost useless a long time now.

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Re: Any news on this case?

In reply to: Any news on this case?

Hi panagath,

Thanks for your message. Sorry for not betting back to you sooner, but I figured you had contacted your country's support team. Just so you know, I support US products and customers. And from what I can tell, this model is for Greece. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung Greece portal for support on that product: http://www.samsung.com/gr/support/model/LE32S81BX/XEH

But we got a nice little community here that includes people from everywhere in the world, and they might have a few other suggestions to help you out. Hope this helps you!

Regards,
HD Tech

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