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Question

Samsumg Smartv Hub updates

Jul 21, 2017 5:09PM PDT

My smartv model#UN32EH5300 hub will not stay updated. This happens average 1 out of 2 times. The items like Netflix will not work and a couple of the boxes are missing. I usually have to unplug and plug the TV a few times to get it to update. Sometimes it updates nothing happens must be done again. It will be connecting to WiFi during this. No problem there.

Discussion is locked

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Answer
Time to call Samsung.
Jul 22, 2017 7:44AM PDT

I've heard fixes from new boards, manually installing firmware (must follow Samsung's instructions) to simple things like wrong date/time or firewalls in the router.

What is it this time? My bet is you'll be talking to Samsung.

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PS. How I would fix this.
Jul 22, 2017 8:18AM PDT

Go get a Roku, Amazon Fire or Apple TV. Samsung's Smart Hub is limited and buggy compared to what I get on the replacements.

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if only
Jul 22, 2017 8:51PM PDT

It would be nice if I had that kind of money.

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i did
Jul 22, 2017 8:52PM PDT

Waiting on a call back. From someone more knowledgeable. Ha.

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I know more than I let on.
Jul 22, 2017 9:19PM PDT

There's only so much I can cover here and board replacements are expensive. Here the Roku stick or other has been spotted for 20 to 35 bucks so if you are out of warranty and the Samsung support fails, this is the cheapest fix.