Networking & Wireless forum


Same connection, good on phone bad on computer

by zehcoutinho / November 7, 2014 4:43 AM PST


Lately I started to have connection problems on my laptop, and found that the same connection is good on my phone. I use Ookla's speedtest to measure both.

The connection is perfect on the phone, but on the computer it is all over the place and choppy. I restart the computer, and the connection works fine for a little while, then goes bad again. My first thought was malware.

I have Norton 360, so I ran a full scan and used the Norton Power Eraser, then I used MalwareBytes, RogueKiller and AdwCleaner. I think I'm clean, but if anyone tells me another software I should try I'd be grateful and happy to give it a shot.

I went in the Device Manager, and found that my D-Link DFE-520TX network adapter has a yellow triangle with an exclamation mark in it. The properties screen says: This device cannot start. (Code 10). I upgraded the driver but the problem, and the error message, persist.

I'd like to know if anyone can shed some light on the problem.

Thank you.

Discussion is locked
You are posting a reply to: Same connection, good on phone bad on computer
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Same connection, good on phone bad on computer
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Seems like a driver issue.
by Dafydd Forum moderator / November 7, 2014 4:50 AM PST

Where did you upgrade the driver. It's always best to get drivers from the makers.

Collapse -
My bet is your laptop does not have a 520TX
by R. Proffitt Forum moderator / November 7, 2014 5:14 AM PST
Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.