A few days ago, my computer was infected with a few spyware. Even though I have clear them all out, my computer now cannot shut down properly. It used to be able to turn the power off by itself. Now it stops at the "It is now safe to turn off your computer" screen. It is the same when I select "restart the computer", it will stop at that screen without proceeding to restart the computer. Can anyone help me? Thanks so much.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?