Windows Legacy OS forum

General discussion

"Safe to turn off your computer"

by ahhwing / July 3, 2004 7:41 AM PDT

A few days ago, my computer was infected with a few spyware. Even though I have clear them all out, my computer now cannot shut down properly. It used to be able to turn the power off by itself. Now it stops at the "It is now safe to turn off your computer" screen. It is the same when I select "restart the computer", it will stop at that screen without proceeding to restart the computer. Can anyone help me? Thanks so much.

Discussion is locked
You are posting a reply to: "Safe to turn off your computer"
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: "Safe to turn off your computer"
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: "Safe to turn off your computer"
by R. Proffitt Forum moderator / July 3, 2004 10:33 AM PDT
Collapse -
Re: "Safe to turn off your computer"
by ahhwing / July 3, 2004 5:07 PM PDT

Thank you for your list. I followed the instruction and go to "Power Options", but there are no APM tab or anything about Advanced Power Management Support. The only tabs I have are "power schemes", "advanced", "hibernate" and "UPS". I'm using Win XP Professional.

Quote:
1. Click Start, and then click Control Panel.
2. In Control Panel, click Performance and Maintenance, and then click Power Options.
3. Click the APM tab.
4. Check to select the Enable Advanced Power Management Support check box, and then click OK.

Collapse -
Re:
by R. Proffitt Forum moderator / July 3, 2004 10:08 PM PDT

The APM tab not showing is your clue. It's possible that ACPI or APM is not enabled in the BIOS or the motherboard drivers are not installed.

This also happens when XP installs the wrong HAL.

All this is discussed in the supplied articles.

Bob

Collapse -
Re: "Safe to turn off your computer"
by v1c / August 18, 2004 11:13 PM PDT

The info above reference the APM tab works, I had this problem until today and tried everything so I can say that this does work.
I run XP Home SP1 on the NTFS structure.

Thank you ahhwinq

v1c

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?