Then you have to consider pulling the HDD to wipe it clean.
I recently purchased a refurbished PC on Amazon (Windows 7). Worked great for a month, but now it won't even turn on. The vendor on Amazon apologized and offered a refund of exchange.
Question - is my identity safe if I send this computer back?
There are no personal files on the PC, I only used it for web browsing (including web email and online banking).
Any input would be great - thank you!

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