Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

S.O.S. No Internet Connection Using Wireless....PLEASE HELP!

May 21, 2004 8:35AM PDT

I recently purchased a D-Link wireless router (model#DI-624) to gain access to the internet with my notebook. I have an e-machines m5310 with a built in 802.11g wireless adapter and running Windows XP Home. My problem is trying to establish an internet connection using wireless. An error message stating "No Internet Connection is Available" and then it asks me if I want to work offline; however, when I connect the cable directly into the notebook I CAN gain access to IE. I am certain that all cable connections are correct. I even reset the router and dsl modem but had no success. As far as I know, the network connection settings appear normal but I'm not 100% sure. Is there any advise you can share with me that will help to resolve this problem? Any info regarding this matter would be GREATLY appreciated. Thank You.

Discussion is locked

- Collapse -
Re:S.O.S. No Internet Connection Using Wireless....PLEASE HELP!
May 21, 2004 9:33AM PDT

I'm looking forward to an answer to this too, as I have a similar problem.....

This is what I just posted on the newbies board:

I've had my new laptop up and running for about a week now with no problems with a wireless router connected to a cable modem. All of a sudden last night it would no longer connect to the internet, although it still finds the "excellent" signal from the router.

I brought the laptop in to work today to try it on the wireless there, and it did the same thing. It finds the router, but won't actually connect to the internet.

I know a little bit about computers, but I'm not confident enought to really know what's going on.

Any words of advice?

More info on what I'm working with here....
WinXP
HP machine
Integrated 54g high-speed wireless LAN (802.11b/g); integrated 10/100Base-T Ethernet LAN with RJ-45 connector
D-link wireless router DI-514
Roadrunner cable internet

Thanks

- Collapse -
Internet Options dimmed
May 21, 2004 12:03PM PDT

I am confused that my IE Ver6.0.2800 had the internet option dimmed out unable for to use it. It was OK before i used it no problem. But now I can't delete the temp files. Any help?

- Collapse -
Re:Internet Options dimmed (Spybot?)
May 22, 2004 1:24AM PDT

Some of us will let Spybot protect such settings, then forget to unprotect it later.

Bob

- Collapse -
Re:S.O.S. No Internet Connection Using Wireless....PLEASE HELP!
May 21, 2004 11:52AM PDT

Ok, I gave in and called HP to get help.

Here's what I did per their instructions....

>start
>control panel
>Network and Internet connections
>Network connections

Once in there I read the rep what connections were listed there. One of them was a "Bridge connection." She had me delete that. As soon as I deleted it, my internet connection was back.

Good luck, and I hope that might have helped.

- Collapse -
Re:S.O.S. No Internet Connection Using Wireless....PLEASE HE
Aug 2, 2004 2:21PM PDT

I'm having the same problem as you described, but deleting the network bridge doesnt help at all. anyone know anything else that might help? i've already spent hours with tech support people from the manufacteurers of my router and wireless card trying to figure it out, with no luck. please help!!
thank you!

- Collapse -
Re:S.O.S. No Internet Connection Using Wireless....PLEASE HE
Aug 2, 2004 11:34PM PDT

Since you are having the same issue, it seems you can use Spybot to undim the options noted.

Or amybe you don't have the same issue?

Bob

- Collapse -
Re: S.O.S. No Internet Connection Using Wireless....PLEASE H
Aug 23, 2004 10:39AM PDT

Make sure your laptop has dhcp activated. If that doesn't work then check the router and wireless card to ensure that the SSID match. If these values doesn't match you will not get connected... If you router still doesn't connect the check your router to ensure your internet connection type is set to PPoE...

- Collapse -
Re: S.O.S. No Internet Connection Using Wireless....PLEASE H
Aug 26, 2004 5:05AM PDT

if the router is under a desk put it onto of it. if the antena is a screwable one make sure u screw it in,