SMART is configured in the bios settings.
1. enter the bios
2. look in advanced settings - or similar
3. activate if not already
NB: smart will not generally work if you are not using the correct ide cables (having blue end for the motherboard)
I tried to do a diagnostic online at Western Digital with Data Lifeguard. I did download the program. and it can't locate the serial # of my HD 'cause smart drive is not installed. It was installed at one time but I apparently deleted or removed it. What disk installs it??
I found files about 'smartdrive' all over my computer but they are not accessable, as far as re-installing, unless I missed something. I forget how I set it up..it was about 4 years ago. Any refreshing of my memory would be appreciated.