How To forum

Question

Russian @;mail.ru toolbar

by Jim Hurley / April 4, 2012 6:40 AM PDT

I downloaded TecTracker from Cnet.... also wound up with this tool bar I can't get rid of... anyone know how to get rid of it? have tried add remove programs... not listed .. tried right click on tools etc... not listed....using XP Home

Discussion is locked
You are posting a reply to: Russian @;mail.ru toolbar
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Russian @;mail.ru toolbar
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Alerted this.
by R. Proffitt Forum moderator / April 4, 2012 6:49 AM PDT
Collapse -
Answer
RE: mail.ru toolbar
by CNETSupport / April 9, 2012 5:40 AM PDT

Hello Jim,

I apologize for the delay in response here, and appreciate your patience. It does not appear that this toolbar is related to your download of CNET TechTracker, but if you could provide any other information about the toolbar, we will be happy to further investigate the issue.

If you have not yet tried scanning your machine with an anti-virus program, I would suggest doing so, as the toolbar could be related to such an issue.

I also found this relevant thread on Mozilla's Firefox Support Forum that you may find helpful:

http://support.mozilla.org/en-US/questions/924267

Regards,
Jen
CNET TechTracker Support

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!