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Runtime Error in IE 6

Anytime I click on IE, I recieve a dialog box that states:
Microsoft Visual C++ Runtime Library
Runtime Error.
it's with internet explorer/iexplore.exe
and says abnormal program termination.
When I close out of this box and click on IE it opens but on the inital try it doesn't.
My os is Windows XP.
I would appreciate any help.
Thank you.

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Typical of a spyware infection.

In reply to: Runtime Error in IE 6

What are you doing about spyware?

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Spybot

In reply to: Typical of a spyware infection.

I use spybot, ad-adware SE personal,a-squared.

When I use firefox, I don't have any problems but I would like to correct the problem with IE.

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Time to move it up a notch.

In reply to: Spybot

Read about Hijackthis logs and how to use them to find out what has attached itself to IE.

Bob

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hijack this

In reply to: Time to move it up a notch.

Thank you. Where would I find this information?

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Link to...

In reply to: hijack this

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Link to

In reply to: Link to...

I've clicked on this link several times and it doesn't bring up anything.

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go to Google

In reply to: Link to

type in Hijack This.

it will takew you to the site with instructions.

note there are forums specific to Hijack This.

Posting in our V&S will not provide you with the response.

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Hijack this

In reply to: go to Google

I installed and scanned with hijack this but I have no idea what if anything is malware.

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hijack this

In reply to: Runtime Error in IE 6

on the hijack this, it doesn't show any malware etc. it looks fine.
Any other suggestions on solving the problem with IE?

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Hijackthis logs.

In reply to: hijack this

Take a keen eye to spot what could be amiss.

Did you email it?

Did you post it in a Hijackthis Forum?

If not, you may never know.

Bob

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hijackthislogs.

In reply to: Hijackthis logs.

I had a computer tech look at it and he said everything looked fine.
Where would I e-mail the log
?

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Look at my profile.

In reply to: hijackthislogs.

Even I won't claim to find all things.

Bob

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email

In reply to: Look at my profile.

Bob,
You mentioned I should e-mail it. Whom should I email it to for another opinion?
Thank you.

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I'd look if I could.

In reply to: email

You have choices. Drop me a copy, post it on the hijackthis forums and wait.

Bob

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Copy

In reply to: I'd look if I could.

Logfile of HijackThis v1.99.1
Scan saved at 9:48:50 PM, on 6/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\3M\PSN2Lite\PsnLite.exe
C:\Program Files\United Devices\UD.EXE
C:\PROGRA~1\3M\PSN2Lite\PSNGive.exe
C:\Program Files\United Devices\ud_7657531.exe
C:\Program Files\United Devices\ud_7657531_0.dir\WCGrid_Rosetta.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\DOCUME~1\Kay\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Program Files\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\System32\IETie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: Handy Password - {B2DE56E2-907A-4080-AE06-5C2A7BD4364E} - C:\Program Files\Handy Password\HandyPasswordToolbar.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe


Thanks Bob.

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completed copy

In reply to: Copy

Bob,
I realize now that I didn't copy the complete log. I hope this comes through okay this time. thank you.
Logfile of HijackThis v1.99.1
Scan saved at 9:48:50 PM, on 6/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\Program Files\PowerQuest\Drive Image 7.0\Agent\PQV2iSvc.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\3M\PSN2Lite\PsnLite.exe
C:\Program Files\United Devices\UD.EXE
C:\PROGRA~1\3M\PSN2Lite\PSNGive.exe
C:\Program Files\United Devices\ud_7657531.exe
C:\Program Files\United Devices\ud_7657531_0.dir\WCGrid_Rosetta.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\DOCUME~1\Kay\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Program Files\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\System32\IETie.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: Handy Password - {B2DE56E2-907A-4080-AE06-5C2A7BD4364E} - C:\Program Files\Handy Password\HandyPasswordToolbar.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /A "C:\WINDOWS\system32\E_SF4.tmp"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: UD Agent.lnk = C:\Program Files\United Devices\UD.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Post-it

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I'd fix it...

In reply to: completed copy

Use http://www.help2go.com/modules.php?name=HJTDetective and at least fix the minimum items it noted.

However, I see multiple BHO's in use and as such your machine is unsupportable. These are your choice and it is unlikely anyone will be able to fix your Internet Explorer with all these installed.

Bob

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Sorry I don't quite understand

In reply to: I'd fix it...

Bob,
I'm sorry but lot of this stuff is new to me. What do you mean that my machine is unsupportable? I know i installed the Adobe 7 and the google bar but I'm not sure what the other BHO's are. They are something I had to installed?
Thanks for your help.

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With so many BHOs....

In reply to: Sorry I don't quite understand

A BHO is a browser helper object. Looking at your report and the hijack test results, your configuration is one that is "very heavy" on BHO entries.

This is your choice to try such things, but I wouldn't expect it to be stable. To make matters more fun, it could be just one BHO causing the issue or some "toxic combo."

Such things are left to us, as owners to sort out.

In closing, did you fix, at a minimum the bad items noted by my last link? If not, please tell why.

Bob

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Get Firefox?

In reply to: With so many BHOs....

Why not just switch to Firefox? It's just so much trouble to bother with IE. Life is short, don't waste it with IE... ^_____^

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run time error in IE6(Browser)

In reply to: Runtime Error in IE 6

When I open my IE6 browser and surf any site a message comming in a dialog box after few minutes
run time error(debug***yes or No****)

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Yes or No.

In reply to: run time error in IE6(Browser)

Did you do the fixes (spyware removal) noted in the discussion?

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