In 2 cases too. The first was a crack pirate version of 7 and the next time it was a machine full of infections and a damage OS. The first case took a proper license to fix, the second it was not going to be cost effective to undo the damage so we reloaded.
Hope this helps.
Computer Properties shows Windows 7 Ultimate with SP1. "winver' shows 7 Ultimate version 6.1 with SP1. Shows up as Windows 7 Ultimate on start-up. Unable to upgrade Explorer and when I go the Microsoft site to try, it's diagnosis says I'm running XP and am unable to upgrade.
How do I fix?
Thanks!

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