I have a Dell Inspiron 1100/XP home/SP2. I ran sfc /scannow and got message that a file was missing, and to put in the orginal operating disk. Big mistake, when I rebooted I recieved a message that I needed to call MS and give them the ID numbers to reactivate Windows. Well none of the numbers generated were valid and was directed to Dell tech support. After $99 and about eight hours with India I reformated the disk and ran the orginal operating disk and reloaded Windows. I then reloaded SP2. I ran SFC /scannow again and got the same message that a file was missing. I put the SP2 disk in and said it needed the orginal disk, being wiser I stopped and canceled. Can someone explain why the SP2 can't replace this alledged missing file?
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?