You should remove the backweb items. Try http://www.help2go.com/modules.php?name=HJTDetective
When I start up my PC a box pops up with this message:
Application ID # 137903
I called Microsoft and my provider Earthlink and downloaded all these programs for anti spyware. I scanned over and over again but this still pops up. And I tried system restore. HELP !!!