Windows Legacy OS forum

General discussion

rundll error

by Stan Chambers / February 27, 2005 1:34 PM PST

Windows XP Pro OS
On My Computer, properties card, system restore tab.
When I click the System Restore tab, I get this:
"Run a dll as an app has encountered a problem and needs to close."
Under error signature, appname: rundll32.exe,
modname: srrstr.dll, offset: 000099b2.

I ran SFC, but it seemed to have no affect on the problem.
Is this repairable, without a repair install of XP?
Or should I dig in and start the repair install.
Thanks for any advice.

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by Merl Priester / February 27, 2005 3:31 PM PST
In reply to: rundll error

If you are SURE you have no parasites, do a repair install and then do all the updates again.

No parasites before installing service packs.

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SP2 Updates
by Stan Chambers / February 28, 2005 2:00 AM PST
In reply to: Stan

I,m sorry that I for got to mention that SP2 and all updates are installed. And the machine is clean of parasites & virus. I run NAV, SpywareBlaster, Spybot, & Adaware, all on a regular basis. Also have ZAP firewall & Roadrunner cable also offers protection.
I find the usual cookies, but no serious problem in over a year.

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try a clean boot
by gopinath_sastra / February 27, 2005 4:21 PM PST
In reply to: rundll error

Most of the times these messages occur because of some conflicts between third party applications
Try to reproduce the error in safe mode
If you dont get the error then disable the startup items and third party services by start->run->MSCONFIG
after disabling startup items if u donot get error then by trial and error method try tind which startup is causing the issue and delete it from registry
reply me about the status and also if u insist on repair install donot forget to back up data in mydocuments folder and store it in cd or any where in c: (while doing repair install there is a possibilty,although this is least probable to occur,that data in mydocuments could be lost)

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Re: rundll error
by Cetin Denislam / February 27, 2005 9:50 PM PST
In reply to: rundll error

Try the following procedure in order to Repair System Restore.

Good Luck,


Trying to unweave, unwind, unravel
And piece together the past and the future,

T. S. Eliot

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Thanks to all.
by Stan Chambers / February 28, 2005 1:10 AM PST
In reply to: rundll error

I appreciate all of your responses.
For future reference, and I'm writing this down, Cetin's method took about two minutes for the repair. I installed the sr.sys file from the cd and it repaired System Restore.
Thanks again for your replies.

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Re: Thanks to all.
by Cetin Denislam / February 28, 2005 8:07 PM PST
In reply to: Thanks to all.

Well Stan, I posted this procedure a couple of times before. Although I've personally known that it was working, at least the readers now have a confirmation from a regular poster.

Thanks for the Feedback,


Trying to unweave, unwind, unravel
And piece together the past and the future,

T. S. Eliot

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Windows XP System Restore Access Locking
by zpinsky / April 4, 2005 2:02 PM PDT
In reply to: Re: Thanks to all.


Thank you very much for your posting - it helped me, too.

I wonder what caused this malfunction. I noticed it as a result of being directed by TrenMicro PC-cillin Internet Security 2005 to disable that feature of XP, in order to do thorough virus scanning. Could installation of this software cause it? I did it to replace its 2004 version on my computer.


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