rundll error

rundll error

by rubberthumb Aug 30, 2004 12:47PM PDT

When ever I log on in Windows 2000 pro. I get this message:

Error loading D:\DOCUME~1\Bob\LOCALS~1\Temp\imq47D.tmp

This Process cannot access the file because it is being used by another process

I then have to click it many times to get it to go away. Any ideas?

Discussion is locked

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Re: rundll error

by Grif Thomas Forum moderator Aug 30, 2004 1:28PM PDT

RT,

First, please delete all the files in your Temporary Internet Files folder and all of the files in the "Temp" folder you have listed. You may need to restart the computer into "Safe Mode" to get it done.

Next, because spyware/malware can cause this issue, please download, install, update from within their user interface, then run the free spyware removal tools below:

Ad-Aware">http://www.lavasoftusa.com/support/download/]Ad-Aware

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Re: rundll error

by rubberthumb Aug 31, 2004 9:09AM PDT

Ok, I deleted all TEMP files, but it would not let me delete the one it mentions in the alert I get (imq47D.tmp) because it says it is being used by another program.

I also ran 2 ad aware scans and a virus scan, both removed 'bad' files but I still get the alert when I log on.

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Did You Attempt Removal From 'Safe Mode'?

by Grif Thomas Forum moderator Aug 31, 2004 1:18PM PDT

Here are instructions on how to get to "Safe Mode":

How To Start In 'Safe Mode'

Is the "D" drive your normal boot drive or do you have a dual boot computer? (Normally it's the C drive)

If you still can't delete the file while in "Safe Mode", then attempt to do it from a command prompt while in "Normal" or "Safe Mode" Windows. Click on Start-Run, type "cmd" (without the quotes), then click on OK. When the command window opens, use DOS style commands to delete the file.

Hope this helps.

Grif

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