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RPC Service terminated unexpectedtly - Not msblaster

by xirvin / September 27, 2008 4:01 PM PDT

Before anything, I have windows Professional with SP3, a good antivirus ESET NOD 32 with an active subscription and have not found any traces of msblaster Virus in my system in regedit,windows folders and antivirus scans.

The message appear sometimes when I wake up the Laptop after succesfull hibernation.
Warning Message :

This system is shutting down.
Please save all work in progress and log off.
Any unsaved changes will be lost.
This shutdown was initiated by NT AUTHORITY / SYSTEM
-----------------------------------------------------------
Windows must now restart because the remote procedure
call ( RPC ) service terminated unexpectedly.

Does anybody have any clue what is causing this random message appear in my system?
Are there any logs somewhere that can give me a clue as to why RPC service is terminating unexpectedly

Please help me, Im clueless.

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If You're Sure It's Not Blaster, Then...
by Grif Thomas Forum moderator / September 28, 2008 4:07 AM PDT

...I'll suggest updating your drivers, especially the WLAN and motherboard/chipset drivers.. You didn't provide us any information as to whether this is a brand name computer, a custom built downgrade from Vista, and exactly how you got your drivers installed.

And because the problem ONLY occurs after the hibernation and some antivirus programs can cause glitches in hibernation, have you tried disabling programs like your antivirus to see if they are the culprit?

And just to be sure, if you haven't run a second malware detection tool on the computer, please download, install, update, then run a full system scan using the free spyware removal tool from the link below:

SUPERAntispyware Removal Tool

Hope this helps and let us know how it goes..

Grif

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Thanks for your suggestion
by xirvin / September 30, 2008 4:03 AM PDT

I have dual os (win xp and vista) the problem happened in XP Prof..., it is not related to my knowledge with drivers or antivirus as the drivers were the latest and computer exhibits same behavior with or without the antivirus.

The problem RPC had was that I had several files and folders sharing in my network, I turned off a while back "Simple File Sharing" in XP but didn't defined permissions to the existing folders sharing, somehow after the computer awakes from hybernation and connected to my workgroup it could not find the permissions and RPC crash,

I eliminated the folders from sharing (as I no longer need them in my network) and the problems are gone.
It is strange why the RPC crashes in hybernation and not before the computer connects the first time to the intranet but well its resolved.

Thanks Grif Thomas for your help

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'It is strange why the RPC crashes in hybernation'....
by Grif Thomas Forum moderator / September 30, 2008 4:41 AM PDT

We had a similar problem here and updating the network drivers cured the issue.. That's why I suggested it earlier.. I'll guess you may have mapped the shared drive/folders and as such, the machine needed to reconnect immediately after waking from hibernation.. Unfortunately, hibernation isn't the swiftest of tools.

Glad to see you got the problem fixed.

Grif

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