Thanks for your message. But just so you know, if you want Samsung support, I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/consumer/tv-audio-video/television/led-tv/UE40ES5500KXXU
Hope this helps you!
I have selected the Rovi program guide option on my Samsung UE40ES5500, but it has never been able to provide complete listings for all channels. Now it is providing no listings for any channels at all.
Previously I was a big fan of the Rovi system having used the Guide+ system on a Sony PVR, but after that died a slow agonising death and with the poor performance of the Samsung I am getting very frustrated.
Has anyone else encountered similar problems? More importantly, has any found a solution?