It's theirs to fix, sometimes on their end so you may be doing nothing wrong.
Just a note, DSL modems need more than a name and password configuration and is highly ISP dependent. That is, I rarely see a DSL configuration fixed in forums.
Having just changed nbn isp and entered my new password and user name , all lights are green on router but keep getting redirected to capture portal saying problem with your isp ? Any ideas
Thanks

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