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General discussion

router question changing ip address

Aug 5, 2007 4:05PM PDT

My husband using a router on him computer and hes getting a message he need to change his ip address to play games on pogo. How does he do this? And will it effect my computer, he found were to do it but it won't let him. Hes using windows, dsl, and firefox. thank you for any help.nan

Discussion is locked

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That sounds a bit strange to me
Aug 5, 2007 9:52PM PDT

A web site wouldn't be concerned about what IP address a surfer has. I wonder why this pogo site is asking this.

What is the exact phrasing of the message?

Mark

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router changing ip address
Aug 6, 2007 8:37AM PDT

Pogo does not officially support connections through firewalls, routers, or proxy servers. Also, please note that wireless Internet always has wireless routing, which can potentially block Pogo.

There are some things you can do to improve your ability to connect to Pogo if you do have a router or firewall. There is a fairly simple solution which most firewall packages support. If you allow access via our class C licenses, you will then be able to access the games and everything should work fine. Your firewall will probably require some IP addresses for this, and here are the IP addresses you need:

*
159.153.235.1
*
159.153.235.2

If you need help setting up your firewall as outlined above, please consult your system administrator or the documentation on your firewall software. We're not firewall experts, so your firewall documentation or system admin are your best bets for getting help on setting this up.

We constantly change which ports we use, so we don't offer port numbers as a solution for firewall and proxy access problems. We know that some people are used to using to punch holes in their firewalls, but the above solution is more secure and is supported by most firewalls on the market. Please note that we are unable to provide Port information to you.
how do we do this, and still concerned about it affecting my computer.

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I know people go to Pogo
Aug 6, 2007 9:40AM PDT
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That doesn't make sense
Aug 6, 2007 8:15PM PDT

Sorry but that just doesn't make sense to me. Other people here may have better ideas, but changing an IP address should make no difference to communicating with a web site.

An IP address is the address of your computer. It's like the number and street name of your physical address of your home and it is what your ISP, (Internet Service Provider), needs to send data to you and receive data from you. Without it, your computer would not be able to surf the internet.

If your computer is connected to the ISP, (and so to the internet), via a router, then the router will hold that IP address and will assign a separate IP address for the internal network which is the connection to your computer. Typically this is something like 192.168.1.1. or similar. So, your ISP has to communicate through your router to the computer, and it uses the IP address of the router.

But this is completely independent of any web sites you visit. They don't care what your IP address is as long as you have one. So, Pogo's comment that they "don't officially support connections through routers" just doesn't apply and makes no sense.

Neither does the same statement, "does not officially support connections through firewalls". As long as any firewall is configured to accept browser access to the internet, then any web site visited by the browser should not be blocked. Once that browser session has been started and internet access granted by the firewall, nothing else should stop it. If your browser already has unlimited access to web sites, then the firewall is working properly and should not need configuring. Some routers have hardware firewalls, but the same considerations apply. If the browser can get through the router to the internet, then there is nothing to stop it.

It may be that this Pogo site needs some additional software to enable your computer to play its games, and Rick's suggestion that Wild Tangent may be need could well be the solution. Wild Tangent may need authority from the computer's firewall to access the internet.

However I am suspicious of Wild Tangent. Not too many years ago it included what many people considered to be spyware, and a quick Google of "Wild Tangent, spyware" shows that the discussion still rages. I would not let it install anything on my computer.

I hope that helps.

Mark

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Usually the best place to go for POGO problems ...
Aug 6, 2007 7:34AM PDT

and other specific site configuration problems it the site itself.

This page might prove helpful for tyhe IP addresses "it" probably asks for -
http://eapogo.custhelp.com ...
Pogo does not officially support connections through firewalls, routers, or proxy servers. Also, please note that wireless Internet always has wireless routing, which can potentially block Pogo.