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Question

Roku problems

We've had Roku for 2 yrs and all of a sudden it's going off frequently or not coming on at all. We get error message 019 and 403 forbidden. And "no internet connection" when we do have one. We've also seen "Slow or no download speeds" but when I check, it's 16 and we pay for 20 mbps so it's not bad.

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All Answers

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Answer
These can fail.

In reply to: Roku problems

Did you try another power source for the Roku stick? Or another Roku?

I'm not suspecting it's a network speed issue since you wrote it's going off. As if the power went off. If it is slow WiFi which is very common be sure the router is 20 feet or less to the Roku.

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RE: These can fail

In reply to: These can fail.

I tried both USB ports in the TV .

The modem is less than 10 feet away , however there is a wall in between.

We are also getting this-“insufficient power -USB port will not power...”

Thanks!

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TV USB ports can be the cause.

In reply to: RE: These can fail

Time to use a wall adapter for this stick.

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